Privacy Notice

Peach Wellness Academy provides health and wellbeing education through Our Site, Our Platform and Our social media feeds. Our aim is to provide high quality, factually accurate and reliable health and wellbeing information. All the information we collect is to support this aim.

This privacy notice only covers the processing of personal data by PWA that has been obtained from data subjects accessing Our Site or Our Platform. It does not cover the processing of data by any sites that can be linked to or from this website, we encourage you to read the privacy statement on other websites accessed this way.

When providing PWA with any of your personal data for the first time, for example, when you first subscribe or login to Our Platform, or sign up to our e-newsletter you will be asked to confirm that you have read and accepted the terms of this privacy notice and / or Our Platform terms and conditions of use. A copy of your acknowledgement will be retained for reference.

If our privacy policy changes in any way, we will place an updated notice on this page. Regularly reviewing the page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Personal data may be obtained from education providers, employing organisations and / or individuals in connection with the functions of PWA.

Your personal data is collected and processed for the purposes of, and in connection with, the functions that PWA performs in the provision of health and wellbeing education services. The collection and processing of this data is necessary to perform those functions.

PWA collects and uses your personal information for the following purposes:

• facilitate and manage subscription to Our Platform and Systems;
• supporting your health and wellbeing education;
• keeping you informed of changes to Our platform or PWA related products and services;
• quality assurance of our educational content and to ensure that standards are maintained; and
• research and audit purposes.
  
  

We also collect and use personal information from you so that we can provide personnel related support services and education to your school or organisation (only applicable to school / organisation subscription plans), to promote our services, to monitor our own accounts and records, to monitor our educational content usage, and to report on the utilisation of our educational content.

Please note that not all of the PWA lawful bases will apply for each type of processing activity that PWA may undertake. However, when processing any personal data for any particular purpose, one or more of the above lawful bases will apply.

• name;
• date of birth;
• email addresses;
• IP address (automatically collected);
• web browser type and version (automatically collected);
• operating system (automatically collected);
• a list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected);and
• Cookie information (see Clause 12 below);
  

• job title & profession;
• telephone number;
• demographic information such as post code, preferences and interests;
• financial information such as credit / debit card numbers;
  
  

Any special category data (including data relating to racial or ethnic origin, political opinions, religious beliefs, sexual orientation and data concerning health) will only be collected with your prior and explicit consent and may only be done so anonymously as part of specific approved surveys for the purposes of research and audit and reporting on utilisation of Our educational content.

Use of communications Systems (e.g. community forum) within Our Site or Our Platform may result in personal and / or special category data being collected as user generated content within those Systems. Terms and conditions of use for these Systems must be read and agreed to before access is permitted which includes providing your explicit consent to process and collect this Data.

• Account management and internal record keeping;
• improvement of our products / services;
• transmission by email of promotional materials that may be of interest to you;
• contact for market research purposes which may be done using email, or telephone. Such information may be used to customise or update Our Site and / or Our Platform.

The GDPR imposes restrictions on the transfer of personal data outside the European Union, to third countries or international organisations, in order to ensure that the level of protection of individuals afforded by the GDPR is not undermined.

Your data may only be transferred abroad where PWA is assured that a third country, a territory or one or more specific sectors in the third country, or an international organisation ensures an adequate level of protection as defined by a GDPR Adequacy Decision or, in the absence of this, Standard Contractual Clauses (SCC) or Binding Corporate Rules (BCR) or derogation (explicit consent from the Data Subject).

We may send you information about specific platform or System content or features based on your Account access and User activity. We will avoid sending any generic information but if necessary or directed by your school or organisation, will be displayed on Community Noticeboards within Our Platform.

PWA is not responsible for information provided to you via the platform Community Noticeboard by your school or organisation’s facilitators, or on behalf of your school or organisation (applicable only to school / organisation subscription plans).

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

• use of Data for direct marketing purposes; and
• sharing Data with third parties

You may access certain areas of Our Site without providing any Data at all. However, to use all Services and Systems available on Our Site and Our Platform you may be required to submit Account information or other Data.

You may restrict your internet browser’s use of Cookies. For more information see Clause 12.

Under the GDPR you have the right to request that incorrect or inaccurate personal data be rectified and the right to request erasure of your personal data.

The right to erasure is not an absolute right and it may be that it is necessary for PWA to continue to process your personal data for a number of lawful and legitimate reasons.

Our processing of all personal data complies with UK data protection legislation including: the Data Protection Act 2018; and the UK General Data Protection Regulation. The security of the data is assured through the implementation of PWA’s policies on information management as set out in this notice.

The personal data we hold may be held as an electronic record on data systems managed by PWA. These records are only accessed, seen and used as required and / or permitted by law by staff who need access to personal data so they can do their jobs and other partner organisations under data sharing agreements.

We make every effort to keep your personal information accurate and up to date, but in some cases, we are reliant on you as the Data Subject to update your Account Data or notify us of any necessary changes to your personal data. If you tell us of any changes in your circumstances, we can update the records with personal data you choose to share with us.

We will keep your personal data for no longer than necessary, in line with our records management policy. When a User Account is terminated all personal data will be erased and non-recoverable. User generated data entered on communication Systems (e.g. community forum) within Our Site or Our Platform now, or in the future, may remain for up to one year before deletion occurs.

PWA policy is to observe the Cabinet Office transparency and accountability commitments towards more open use of public data in line with relevant and applicable UK and European legislation. PWA would never share personal data through the Open Data facility. To this end, Peach Wellness Ltd will implement Information Governance protocols that reflect Information Commissioner’s Office recommended best practice for record anonymisation, and Office of National Statistics guidance on publication of statistical information.

PWA policy is to observe the Cabinet Office transparency and accountability commitments towards more open use of public data in line with relevant and applicable UK and European legislation. PWA would never share personal data through the Open Data facility. To this end, PWA will implement Information Governance protocols that reflect Information Commissioner’s Office recommended best practice for record anonymisation, and Office of National Statistics guidance on publication of statistical information.